Book a free 15-minute Recovery Call
A phone call with Karam, the physiotherapist. You describe what has changed. He tells you honestly whether this is something we can help with.
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What happens on the call
- You describe what changed, and when.
- What they could do before, and what they can do now.
- What has already been tried — GP, hospital, anyone else involved.
- What you are most worried about.
- Whether physiotherapy is the right answer. Sometimes it isn’t, and we’ll say so.
What the call is not
It is not an assessment, a diagnosis, a second opinion on medical care, or a sales call. Nobody can assess a person’s movement down a phone line, and we won’t pretend otherwise.
If what you describe needs urgent medical attention, we will stop and tell you to ring 999 or NHS 111 instead.
And if we go further
- 02
A visit at home
75 minutes in their own home, where the stairs and the chairs and the bathroom actually are. Strength, balance, walking, confidence, and what they want to be able to do again.
- 03
A plan you can read
A written plan within 48 hours — what’s changed, what’s realistically recoverable, and what to do about it. Written for you, not for another clinician.
- 04
The work, then staying in touch
Where it helps, a set block of home visits — agreed up front, reviewed at the end. Then we check in, because this rarely ends neatly.
Home Recovery Assessment: £150, 75 minutes, at home. Usually within 5 working days of the call.