Guide
Do they need a stairlift?
Sometimes. A stairlift is the right answer when someone cannot manage the stairs safely and that will not improve. But stairs often get harder because of weaker legs, poorer balance or a missing handrail, and those can often be improved for far less. It is worth an assessment before spending thousands.

What to try first
- Strength and balance work, if weaker legs are the reason
- A second handrail, so both hands have support
- Better lighting, and clearly marked step edges
- Moving the bedroom or a toilet downstairs, for a while or for good
When a stairlift is the right call
- They cannot manage the stairs safely, even with support
- The reason is not going to improve
- They can get on and off the seat safely at the top and bottom
- The bedroom or bathroom is upstairs, and moving is not an option
Help with the cost
- Disabled Facilities Grant
- Up to £30,000 in England, from the local council, and it can pay for a stairlift. It is means-tested. The council will do its own assessment, often with an occupational therapist, and must decide within 6 months. Foundations, a government-funded body, can help with the application.
- Typical prices
- A new straight stairlift usually costs around £2,000 to £3,000 fitted. A curved one is made to measure and usually costs £5,000 to £8,000.
How we can help
We watch them on the stairs, test leg strength and balance, and tell you whether a stairlift is needed now, later, or not at all. If it is, we explain how the council process works, what to ask for and what to expect, so you are not starting from scratch.
The assessment is £140, and it starts with a free consultation call.